Shipping policy

Evolve car care shipping policy provides information on how we handle the shipping of products purchased on our website, www.evolvecarcare.com. By making a purchase, you agree to the terms of this Shipping Policy.

  • Order Processing:
    • Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
    • Order Confirmation: You will receive an email confirmation once your order has been placed successfully.
  • Shipping Methods:
    • Standard Shipping: All orders are placed at www.evolvecarcare.com are dispatched via reputed couriers. Currently, we are shipping through Delhivery, Vxpress, DTDC & many more.
    • Please note that all orders are subject to stock availability, and we offer standard shipping with estimated delivery times of 4-7 business days depending on your location. For some destinations in NORTHEAST INDIA, the shipment time may be longer (up to 15 days).
    • During the sale or festival period, some orders may take a longer time for delivery as well.
    • Expedited Shipping: Expedited shipping options may be available at an additional cost, with faster delivery times. Contact us for more information for expedited shipping.
    • Partial Shipping: If an item goes on partial order (i.e. if you order 2 products and we only have 1 in stock) we will initiate you to explain the situation before shipping the product.

We may ship you the part of your order that is in stock after consenting and when the item becomes available we will ship you the rest of your order.

You will not be charged any additional shipping and handling charges for the second shipment. We also provide you the option either to cancel the order of the item which is not in stock OR you can buy another product in place of your previously ordered item (which is not in stock).

In case the Buyer chooses to cancel the item which is not in stock then we will refund you back the relevant amount of Rupees to the same payment method, through which you have paid for the order, within 7 business days.

  • Shipping Rates:
    • We are providing free-shipping in India only.
  • Shipment Tracking:

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your shipment using the provided tracking information. Which includes:

    • Shipping Partner
    • Your Address And Contact Details Of Boxes
    • Tracking Id
    • Tracking Link
  • International Shipping:
    • Currently we are serving in India only. For some special cases, you can contact us at support@evolvecarcare.com
  • Shipping Delays:
    • Unforeseen Circumstances: While we strive to meet estimated delivery times, unforeseen circumstances such as weather, carrier delays, or other factors may cause delays. We appreciate your understanding in such situations.
    • Communication: In the event of a significant delay in dispatch, we will notify you promptly and provide updates on the status of your shipment.
  • Address Accuracy:
    • Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to incorrectly provided addresses.
  • Delivery Issues:
    • If you encounter any issues with the delivery of your order, please contact our Customer Support team at support@evolvecarcare.com, and we will assist you in resolving the matter.
  • Contact Us:
    • Please note that if you receive less no. of box, or your order is tampered, damaged missing please do mention it on POD and click the photo and email us to resolve this issue.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@evolvecarcare.com.

NOTE: All liquid products are shipped by Surface due to the restriction imposed by the Bureau of Civil Aviation Security (BCAS) and/or the State’s Regulatory Requirements on the courier service providers.

Thank you for choosing Evolve Car Care! We appreciate your business, and we are committed to ensuring a smooth and efficient shipping process for your orders.